- The Ipod Software Update Server Could Not Be Contacted Macbook Pro
- The Ipod Software Update Server Could Not Be Contacted Mac Os
Apr 01, 2013 'iPad software update server could not be contacted' message - Answered by a verified Mac Support Specialist We use cookies to give you the best possible experience on our website. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. When alert message that iPhone software update server could not be contacted pops up, another alternative solution is to download the firmware manually. Download the IPSW file to your computer from a trustable source, depending on your iPhone model and type.
Solution 1 - Check Network Connection
The first thing that you should think of is your network connection. Open a webpage on your browser to see if it works. Afterwards, connect to the iTunes Store.
1. If your computer is unable to connect to network, turn off Wi-Fi connection and re-start your Wi-Fi router several minutes later.
2. There is no problem with Wi-Fi connection but the error message still shows up when you connect to iTunes Store. Dig out effective solutions to possible iTunes errors (1671, -50, -23, -1..).
3. In case your iTunes Store can be opened but it displays a blank white page, change to a stronger Wi-Fi network or identify & remove layered service provider software.
Solution 2 - Update or Restore your iPhone without iTunes
You can't successfully update or restore your iPhone unless you resort to iTunes when you forget your password, your iPhone is locked or iPhone is in recovery mode. Otherwise, you can choose to update/restore your iPhone without iTunes like the below OTA method:
Step 1: Unplug your iPhone from your Mac/Windows computer.
Step 2: Make sure you have a stable Wi-Fi network connection. You're not suggested to use cellular data or personal hotpot, cuz they're not strong enough or stable. Then, open your iPhone and enable Wi-Fi thereon.
Step 3: Head to Settings on your iPhone > tap General > click Software Update.
Step 4: Press 'Download and Install' to update your iPhone if it's available. Now the job is done and you just need to wait.
Solution 3 - Download the Firmware Manually
If the above solutions can't settle your iPhone software update server not be contacted error, download the IPSW firmware file from IPSW official website based on your product, platform and version to manually update your iPhone with that firmware file. Follow the detailed steps below to download the latest firmware and update you iPhone device.
Step 1: Open IPSW firmware official webpage, where you download the proper IPSW firmware file on your computer based on your iPhone model and IPSW version.
Step 2: Connect your iPhone to computer via a USB cable > click 'Summary' option after iTunes successfully recognizes your iPhone.
Step 3: Press 'Shift' (for Windows) or 'Option' (for Mac), followed by a click on 'Restore iPhone' tab.
Now leave the rest to iTunes to finish the software update process. Patiently wait and your iPhone will be updated a few minutes later.
Solution 4 - Edit or Reset Your Hosts File
Your hosts file might be the one to blame for iPhone update server error. If so, edit or reset your hosts file on your Mac/PC.
For Mac users:
1. Open Finder > tap Applications > click Utilities > select Terminal from the menu bar.
2. Type the following command and hit Enter to open the hosts file: sudo nano /private/etc/hosts
3. Enter your user password after it pops up. It's normal that there is nothing displayed in the Terminal window when you type the password.
4. Apply the arrow keys on your keyboard to move through the hosts file.
5. Put a number sign (#) and a space character (-) to the beginning of the line if apple.com appears at any line. Samsung kies for mac download.
6. Press Control-O to save the hosts file > click Enter on the filename pop-up window.
The Ipod Software Update Server Could Not Be Contacted Macbook Pro
7. Press Control-X to exit.
The Ipod Software Update Server Could Not Be Contacted Mac Os
For Windows users:
To fix iPhone Software Update Server could not be contacted error via resetting hosts file on Windows, go to support.microsoft to learn the detailed way to reset your hosts file back to the default on Windows 10/8/7.